TIMING
Our products are custom-made and take 6-12 weeks to complete.
CUSTOM MADE
Our work is meticulously crafted to each client’s unique specifications, ensuring a truly one-of-a-kind product. You will receive regular updates throughout the building process, keeping you informed and enhancing the personalized experience. Custom orders are considered final purchases.
TRADE PRICING
We offer a 15% trade discount to qualified buyers in the design and architecture field to qualified buyers.
DO YOU ACCEPT RETURNS?
Because of our products’ handmade nature, we cannot accept returns.
SHIPPING
We offer comprehensive shipping services, including crating, packing, and brokerage, to facilitate importing goods across international borders. This ensures a smooth and hassle-free shipping experience for our customers.
CURRENCY
Worldwide orders will be invoiced in USD. Canadian orders will be invoiced in CAD.
TAX
There is no sales tax or VAT for products shipped outside of Canada. However, depending on your country’s customs duty laws, you may be charged.